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General Infos

How can I find out at which store a product is available?

You can check the availability of each product per store very easily through our site. Choose the size that works for you and then click on "Store Availability" right below the "Add to Cart" button.

How do I purchase/redeem a gift card?

There are two types of gift cards you can receive/offer as a gift: the physical gift card and the e-giftcard.

Store gift card

You can buy a gift card from any Cosmos Sport store to give it to your loved ones! The values ​​between which you can choose are €20, €30 or €50 and the validity of the gift card is one calendar year, from its purchase.

The gift card can be redeemed within this calendar year, at any Cosmos Sport throughout Greece, exclusively upon presentation.In the event that the physical gift card is lost, it cannot be recovered.

E-Giftcard

You can place an order through our site for an e-giftcard and the recipient will receive it within a few seconds via sms or email! The values ​​you can choose from are 25€, 30€, 45€, 60€, 75€, 100€, 150€, 200€ & 300€ and you choose if you prefer it to be sent via sms or via email, writing also that wish you would like to accompany our message.

The e-giftcard is valid for one calendar year from its purchase and can be redeemed at cosmossport.gr. Make sure you have filled in all the recipient's details correctly before completing your order!

* Purchases of gift cards/e-giftcards are excluded from withdrawal (refund). The purchase of a gift card/e-giftcard cannot be cancelled. In the event that an item purchased with a gift card/e-giftcard is returned, a product can be changed or a credit voucher issued, for a future purchase.

Are the prices in eshop and stores the same?

The initial prices of all our products are always common between eshops and stores as well as offers/discounts in official discount periods. There are also exceptions to offers/promotions that may apply exclusively to the eshop or exclusively to our stores, for which we make sure there is always an update!

Which products can I redeem a voucher on?

You can redeem a discount coupon on the majority of our products on the site! You will find exceptions to all promotions/discounts with the special marking either on the product photo or under the "Add to cart" button. All discount coupons can be redeemed individually and cannot be combined with other promotions while the duration of redemption of each coupon is indicated in the terms of each promotion.

* adidas marketplace products are excluded from the use of all coupons (discounts/credits) and e-giftcards.

How can I subscribe/unsubscribe to the newsletter?

New arrivals, special collections and offers all in one place! You will find the box for signing up to our newsletter, at the end of the home page of the site, with the indication "Be the first to know about New Arrivals & Hot Offers!". Choose the category for which you want to be informed between men's, women's or children's and fill in your email!

And if you change your mind, you can easily unsubscribe from any newsletter in your inbox by simply clicking on the “Unsubscribe” button.

How do I recover my account password if I have forgotten it?

In the "Log in to my account" button that you will find in the menu or at the top of the home page, fill in your account email and then click on the "Forgot my password" button. You will receive an email in the next few seconds with instructions to create a new password and re-enter your account.

How do I create a GoX account?

Do you want to always earn more? With a single digital card you have access to a world of privileges with over 30,000 products and unique experiences. Through www.go-x.gr or through your account on the site, you can directly access GoX privileges. Also, the people in all the stores of the network are ready to serve you!

What are adidas marketplace products?

Now in our collection you will find even more adidas products! With the marketplace service you can find adidas collection that is hosted on our site but shipped directly from adidas itself. You have all the privileges offered by adidas, such as free returns & exclusive models, without leaving the cosmossport.gr environment for a moment! All products bearing the adidas mark next to their size are excluded from the use of all coupons (discounts/credits) and e-giftcards.

Marketplace products are shipped from adidas, based in Germany, via DHL and depending on the region, the package may be transferred to a local courier for delivery. All returns are free and products are returned for a refund, while if any product you received has any issue, you can contact us directly here (Contact us | Cosmos Sport ).

Shipped Directly by adidas
adidas Returns
Once the order is placed, the item cannot be cancelled. adidas usually ships within 2 days. Note; this item is excluded from promotions/coupons/gift cards.
All adidas returns are free of charge. Returns can be made within 60 days. adidas orders are accompanied by a return form with detailed instructions.
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We've noticed you are in Cyprus!

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